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Our
Workshops...
 
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Assertiveness for Success

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Team Building

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Coaching for Results

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Communication Skills

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Customer Service

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Managing & Embracing Change

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Delegate for Development

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Facilitate Creative Solutions

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Giving Difficult Feedback

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Motivational Training

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Networking for Business Success

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Power of Positive Language

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Presentation Skills

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Receptionist Skills

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Telephone Techniques

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Time Management

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Train the Trainers

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Writing Letters & Reports

 

Other Services...
 

bullet Life Coaching

 

WRITING - Letters / Reports
to get the response you want. 

It helps to start with the belief that any communication you send may mean something quite different to the
person who receives it!   With that in mind, we can 'limit the difference' by learning to take the greatest care
to protect our business and professional image, and write correspondence and reports that do have
the desired impact and bring us the required results.

 

PIVOTAL Learning Solutions can help you clarify your message and ensure every chance of it receiving attention
and getting the response you would like - whether it's correspondence or report writing - by exploring the ...

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purpose of your message and appropriate method of communication

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language that builds rapport, and brings a useful response

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layouts, styles, and accepted procedures, always remembering the 3 C's of Clear, Concise, Constructive
 

 

Whether you require a cursory or an in-depth workshop,
PIVOTAL LEARNING Solutions can give you the tools you need
to enable your customers to respond positively
to your written communications.

With that in mind, we look forward to hearing from you.
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 Click on the Next Steps link to telephone or email us...
we will be delighted to help you find the easiest and best
way for you, or your staff, to achieve an improved
standard of letter and report writing.
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